Frequently Asked Questions

Everything you need to know about shopping at Saltire Toys & Games

What are your standard shipping times?

We offer standard shipping which typically takes 3-5 business days within the UK. Express next-day delivery is also available for orders placed before 2 PM GMT.

What is your return policy?

We offer a 30-day return policy on all items. Products must be in their original packaging, unopened, and in a resalable condition to qualify for a full refund.

Are your products safe for children?

Absolutely. All toys and games at Saltire Toys & Games meet or exceed UKCA and CE safety standards. Please check individual product descriptions for specific age recommendations.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

How can I track my order?

Once your order has dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.